Shipping Policy – Brother Imports
Effective Date: [Insert Date]
Thank you for visiting and shopping at Brother Imports. We are committed to providing you with reliable and efficient shipping. Please review our shipping policy below for complete details on how we process and deliver your orders.
1. Order Processing Time
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All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
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You will receive a notification when your order has shipped.
2. Shipping Rates & Delivery Estimates
We offer domestic and international shipping. Shipping charges for your order will be calculated and displayed at checkout.
Shipping Method | Estimated Delivery Time | Cost |
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Standard Shipping | 3–7 business days | Based on weight/destination |
Expedited Shipping | 1–3 business days | Based on weight/destination |
International Shipping | 7–21 business days | Varies by country |
Delivery times are estimates and may be impacted by factors beyond our control (e.g., weather, customs delays).
3. Shipping Carriers
We primarily ship through trusted carriers such as:
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USPS
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UPS
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FedEx
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DHL (for international orders)
4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment through the carrier’s website.
5. International Shipping
We ship internationally to most countries. Please note:
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International orders may be subject to customs duties, import taxes, and fees, which are not included in the purchase price.
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These charges are the responsibility of the customer and may vary by country.
6. Delays or Lost Packages
While we do our best to ensure timely delivery, we are not liable for:
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Delays caused by the carrier
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Incorrect shipping addresses provided by customers
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Packages lost or stolen after delivery
If your package is significantly delayed or appears to be lost, please contact us at [Insert Contact Email].
7. Address Accuracy
Please ensure your shipping address is complete and accurate. Orders returned due to address issues will require re-shipping at the customer’s expense.